FAQ

FAQs

General

Yes, our factory is in JiangXi Province and our office is in ShenZhen.

Yes, all products are produced by our company. The factory is mainly engaged in domestic business and we are responsible for overseas marketing.

Some domestic trading companies are also our customers. Our products are sold in many places.

Products

We have regular products in stock for long-term delivery.

We have our own English neutral packaging. The color box can be customized from 1000pcs.

All of our products are CE and RoHS certified.

Customization

Each color from 500pcs can be customized.

Each color box from 1000pcs or logo from 500pcs can be customized.

It’s usually one month, depending on the complexity of the product.

Service

The sample is free of charge, the sample fee and freight are borne by our company.

You only need to provide your ideas, we can provide service from the appearance and structure design to mass production.

Payment

We generally accept bank transfer and paypal payment.

30% advance payment for placing order and balance payment before shipment.

Shipping

It can be delivered within 5 days if in stock, otherwise about 10 days. If color customized or logo printed is needed, it will take about 15 days.

It would be delivered by air transportation in small batch and by sea transportation in large batch. 

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